Think of something that you wish Authorware could do but it doesn't? Let the our good friends at Macromedia know via the wishlist. Please let us know if you find any of the materials on this site inappropriate or offensive. Please include the url and why the material should be reviewed. Comments and questions about the site are also welcome. Please no Authorware questions, use the AWARE list. |
041 - Travel Agent Stories The following
are actual stories provided by travel agents: I had someone
ask for an aisle seat so that her hair wouldn't get messed up by being near
the window. A client called
in inquiring about a package to Hawaii. After going over all the cost info,
she asked, "Would it be cheaper to fly to California and then take the train
to Hawaii?" I got a call from
a woman who wanted to go to Capetown. I started to explain the length of the
flight and the passport information when she interrupted me with "I'm not
trying to make you look stupid, but Capetown is in Massachusetts. "Without
trying to make her look like the stupid one, I calmly explained, "Cape Cod
is in Massachusetts, Capetown is in Africa." Her response ... click. A man called,
furious about a Florida package we did. I asked what was wrong with the vacation
in Orlando. He said he was expecting an ocean-view room. I tried to explain
that is not possible, since Orlando is in the middle of the state. He replied,
"Don't lie to me. I looked on the map and Florida is a very thin state." I got a call from
a man who asked, "Is it possible to see England from Canada?" I said, "No."
He said "But they look so close on the map." Another man called
and asked if he could rent a car in Dallas. When I pulled up the reservation,
I noticed he had a 1-hour layover in Dallas. When I asked him why he wanted
to rent a car, he said, "I heard Dallas was a big airport, and I need a car
to drive between the gates to save time." A nice lady just
called. She needed to know how it was possible that her flight from Detroit
left at 8:20am and got into Chicago at 8:33am. I tried to explain that Michigan
was an hour ahead of Illinois, but she could not understand the concept of
time zones. Finally I told her the plane went very fast, and she bought that! A woman called
and asked, "Do airlines put your physical description on your bag so they
know whose luggage belongs to who?" I said,"No, why do you ask?" She replied,
"Well, when I checked in with the airline, they put a tag on my luggage that
said FAT, and I'm overweight, is there any connection?" After putting her
on hold for a minute while I "looked into it" ( I was actually laughing) I
came back and explained the city code for Fresno is FAT, and that the airline
was just putting a destination tag on her luggage. I just got off
the phone with a man who asked, "How do I know which plane to get on?" I asked
him what exactly he meant, which he replied, "I was told my flight number
is 823, but none of these darn planes have numbers on them." A woman called
and said, "I need to fly to Pepsi-cola on one of those computer planes." I
asked if she meant to fly to Pensacola on a commuter plane. She said, "Yeah,
whatever." A businessman
called and had a question about the documents he needed in order to fly to
China. After a lengthy discussion about passports, I reminded him he needed
a visa. "Oh no I don't, I've been to China many times and never had to have
one of those." I double checked and sure enough, his stay required a visa.
When I told him this he said, "Look, I've been to China four times and every
time they have accepted my American Express." A woman called
to make reservations, "I want to go from Chicago to Hippopotamus, New York"
The agent was at a loss for words. Finally, the agent: "Are you sure that's
the name of the town?" "Yes, what flights do you have?" replied the customer.
After some searching, the agent came back with, "I'm sorry, ma'am, I've looked
up every airport code in the country and can't find a Hippopotamus anywhere."
The customer retorted, "Oh don't be silly. Everyone knows where it is. Check
your map!" The agent scoured a map of the state of New York and finally offered,
"You don't mean Buffalo, do you?" "That's it! I knew it was a big animal!" Add your review Back |